Scam Alert: Bank Phone Number Spoofed by Fraudsters

The St. Mary Parish Office of Emergency Preparedness & Homeland Security has issued a warning to local residents about a scam involving phone number spoofing. Scammers are reportedly using the bank’s phone number to call customers while pretending to be bank representatives. The bank emphasizes that it will never contact customers via phone, text, or email to request sensitive information such as full account numbers, online banking logins, PINs, or one-time passcodes. Customers are advised to hang up if they receive a suspicious call, even if it appears to be from the bank’s official number. Instead, they should call the bank directly using the phone number listed on the bank’s official website. The bank urges everyone to remain vigilant and share this information to help protect others from potential fraud.