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Louisiana Department of Child and Family Services to Temporarily Close Beginning Tuesday, Online and Phone Services Available
Residents Can Access Services, Program Information Through Usual Channels
BATON ROUGE - Due to changing circumstances involving the novel coronavirus (COVID-19), the Louisiana Department of Children and Family Services (DCFS) has decided to provide customer service only by phone, email and online, starting today (Tuesday, March 17), until further notice.
To limit potential exposure, DCFS will reschedule or conduct by phone any face-to-face appointments with clients scheduled in the immediate future.
Louisiana residents may continue to access services and program information through the usual channels:
To report child abuse, call Louisianaโ€™s child abuse hotline at 1-855-4LA-KIDS (1-855-452-5437), or for mandatory reporters, visit
To access SNAP, FITAP, KCSP or Child Support, apply online via the CAFร‰ Self-Service Portal ( or get information about the services online at or by calling the LAHelpU Customer Service Center at 1-888-LA-HELP-U (1-888-524-3578).
Those specifically looking for a SNAP application can text GETSNAP (no spaces) to 898211, email or call 1-888-LA-HELP-U (1-888-524-3578).
DCFS will continue to monitor the developments and safety recommendations related to COVID-19 and provide updates.

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